Description The service offers support to teaching staff for the insertion of scientific production in the Catalogue and for the validation of the products present, and monitors the publication of the results of scientific activity also through quality control actions of ÃÛÌÒTV Catalogue of Research Products (IRIS).StakeholdersScientific community.RespondentsTeaching staff.Provision methodsThe service is provided by the Research, Technology Transfer and Third Mission Area and by Schools and Departments under the coordination of the Area.The service is accessible through the channels of the relevant offices at the times indicated on the relevant pages. Performance Specialist support for scientific production management and management of the institutional repository (IRIS) Reference OfficeResearch, Technology Transfer and Third Mission AreaResearch ServiceResponsible PersonWebsite Reference OfficeResearch, Technology Transfer and Third Mission AreaResearch ServiceResponsible PersonWebsite General support for scientific production management and management of the institutional repository (IRIS) School of Mathematical, Physical and Natural SciencesDepartment of Industrial Chemistry and Chemistry - DCCIReference OfficeDepartment of Industrial Chemistry and Chemistry - DCCIDepartment HeadWebsiteÌýDepartment of Physics - DIFIReference OfficeDepartment of Physics - DIFIDepartment HeadWebsiteÌýDepartment of Mathematics - DIMAReference OfficeDepartment of Mathematics - DIMADepartment HeadWebsiteÌýDepartment of Earth, Environmental and Life Sciences - DISTAVReference OfficeDepartment of Earth, Environmental and Life Sciences - DISTAVResponsible personWebsiteÌýSchool of Medical and Pharmaceutical SciencesDepartment of Pharmacy - DIFARReference OfficeDepartment of Pharmacy - DIFARResponsible personWebsiteÌýDepartment of Internal Medicine and Medical Specialties - DIMIReference OfficeDepartment of Internal Medicine and Medical Specialties - DIMIDepartment HeadÌýResponsible for ResearchWebsiteÌýDepartment of Experimental Medicine - DIMESReference OfficeDepartment of Experimental Medicine - DIMESDepartment HeadWebsiteÌýDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIReference officeDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIResponsible personWebsiteÌýDepartment of Integrated Surgical and Diagnostic Sciences - DISCReference OfficeDepartment of Integrated Surgical and Diagnostic Sciences - DISCResponsible personWebsiteÌýDepartment of Health Sciences - DISSALReference OfficeDepartment of Health Sciences - DISSALResponsible personWebsiteÌýSchool of Social SciencesDepartment of EconomicsReference OfficeDepartment of EconomicsResponsible personWebsiteÌýDepartment of LawReference OfficeDepartment of LawResponsible personWebsiteÌýDepartment of Education Sciences - DISFORReference OfficeDepartment of Education Sciences - DISFORDepartment headReference for ResearchWebsiteÌýDepartment of Political Science and International Affairs - DiSPIReference OfficeDepartment of Political Science and International Affairs - DiSPIResponsible personWebsiteÌýSchool of HumanitiesDepartment of Antiquities, Philosophy and History - DAFISTReference OfficeDepartment of Antiquities, Philosophy and History - DAFISTResponsible personWebsiteÌýDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASReference OfficeDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASDepartment HeadWebsiteÌýDepartment of Modern Languages and CulturesReference OfficeDepartment of Modern Languages and CulturesDepartment HeadWebsiteÌýPolitecnique SchoolDepartment of Architecture and Design - DADReference OfficeDepartment of Architecture and Design - DADDepartment headResearch ManagerWebsiteÌýDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISReference OfficeDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISDepartment HeadResearch ManagerWebsiteÌýDepartment of Civil, Chemical and Environmental Engineering - DICCAReference OfficeDepartment of Civil, Chemical and Environmental Engineering - DICCADepartment HeadWebsiteÌýDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEReference OfficeDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEDepartment HeadReporterWebsiteÌýDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENReference OfficeDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENDepartment HeadResearch ManagerWebsiteÌýCentresCentre for Territorial Athenaeum Services (CeSAT)Reference officeCentre for Territorial Athenaeum Services (CeSAT)Responsible personWebsiteÌýService Centre for the Hanbury Botanic Gardens (GBH&HBG)Reference officeService Centre for the Hanbury Botanic Gardens (GBH&HBG)ManagerWebsiteÌýUniversity Service Centre for Simulation and Advanced Training - SIMAVReference OfficeUniversity Service Centre for Simulation and Advanced Training - SIMAVDirectorWebsiteÌýItalian Centre of Excellence on Logistics, Transport and Infrastructures - CIELIReference OfficeItalian Centre of Excellence on Logistics, Transport and Infrastructures - CIELISupervisorWebsite School of Mathematical, Physical and Natural SciencesDepartment of Industrial Chemistry and Chemistry - DCCIReference OfficeDepartment of Industrial Chemistry and Chemistry - DCCIDepartment HeadWebsiteÌýDepartment of Physics - DIFIReference OfficeDepartment of Physics - DIFIDepartment HeadWebsiteÌýDepartment of Mathematics - DIMAReference OfficeDepartment of Mathematics - DIMADepartment HeadWebsiteÌýDepartment of Earth, Environmental and Life Sciences - DISTAVReference OfficeDepartment of Earth, Environmental and Life Sciences - DISTAVResponsible personWebsiteÌýSchool of Medical and Pharmaceutical SciencesDepartment of Pharmacy - DIFARReference OfficeDepartment of Pharmacy - DIFARResponsible personWebsiteÌýDepartment of Internal Medicine and Medical Specialties - DIMIReference OfficeDepartment of Internal Medicine and Medical Specialties - DIMIDepartment HeadÌýResponsible for ResearchWebsiteÌýDepartment of Experimental Medicine - DIMESReference OfficeDepartment of Experimental Medicine - DIMESDepartment HeadWebsiteÌýDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIReference officeDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIResponsible personWebsiteÌýDepartment of Integrated Surgical and Diagnostic Sciences - DISCReference OfficeDepartment of Integrated Surgical and Diagnostic Sciences - DISCResponsible personWebsiteÌýDepartment of Health Sciences - DISSALReference OfficeDepartment of Health Sciences - DISSALResponsible personWebsiteÌýSchool of Social SciencesDepartment of EconomicsReference OfficeDepartment of EconomicsResponsible personWebsiteÌýDepartment of LawReference OfficeDepartment of LawResponsible personWebsiteÌýDepartment of Education Sciences - DISFORReference OfficeDepartment of Education Sciences - DISFORDepartment headReference for ResearchWebsiteÌýDepartment of Political Science and International Affairs - DiSPIReference OfficeDepartment of Political Science and International Affairs - DiSPIResponsible personWebsiteÌýSchool of HumanitiesDepartment of Antiquities, Philosophy and History - DAFISTReference OfficeDepartment of Antiquities, Philosophy and History - DAFISTResponsible personWebsiteÌýDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASReference OfficeDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASDepartment HeadWebsiteÌýDepartment of Modern Languages and CulturesReference OfficeDepartment of Modern Languages and CulturesDepartment HeadWebsiteÌýPolitecnique SchoolDepartment of Architecture and Design - DADReference OfficeDepartment of Architecture and Design - DADDepartment headResearch ManagerWebsiteÌýDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISReference OfficeDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISDepartment HeadResearch ManagerWebsiteÌýDepartment of Civil, Chemical and Environmental Engineering - DICCAReference OfficeDepartment of Civil, Chemical and Environmental Engineering - DICCADepartment HeadWebsiteÌýDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEReference OfficeDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEDepartment HeadReporterWebsiteÌýDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENReference OfficeDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENDepartment HeadResearch ManagerWebsiteÌýCentresCentre for Territorial Athenaeum Services (CeSAT)Reference officeCentre for Territorial Athenaeum Services (CeSAT)Responsible personWebsiteÌýService Centre for the Hanbury Botanic Gardens (GBH&HBG)Reference officeService Centre for the Hanbury Botanic Gardens (GBH&HBG)ManagerWebsiteÌýUniversity Service Centre for Simulation and Advanced Training - SIMAVReference OfficeUniversity Service Centre for Simulation and Advanced Training - SIMAVDirectorWebsiteÌýItalian Centre of Excellence on Logistics, Transport and Infrastructures - CIELIReference OfficeItalian Centre of Excellence on Logistics, Transport and Infrastructures - CIELISupervisorWebsite Quality Indicators and Standards Indicators IndicatorsIndicatorsValueAccessibilityChannels available to access the servicePhysical access Telephone E- mail PEC Microsoft Teams Web siteAccessibilityAccessibilityPhysical access Telephone E- mailmail PEC Microsoft Teams Web siteTimelinessMaximum response time for taking up email requestsResponse time varies depending on the type of request receivedÌýAverage service delivery timeResponse time varies according to the complexity of the serviceTransparencyMode of Publication of useful informationPublication in a timely manner on the websiteEffectivenessSatisfaction of teaching staff (1/6 scale)4,94 IndicatorsIndicatorsValueAccessibilityChannels available to access the servicePhysical access Telephone E- mail PEC Microsoft Teams Web siteAccessibilityAccessibilityPhysical access Telephone E- mailmail PEC Microsoft Teams Web siteTimelinessMaximum response time for taking up email requestsResponse time varies depending on the type of request receivedÌýAverage service delivery timeResponse time varies according to the complexity of the serviceTransparencyMode of Publication of useful informationPublication in a timely manner on the websiteEffectivenessSatisfaction of teaching staff (1/6 scale)4,94 Service quality levels provided with regard to the effective accessibility of services for people with disabilities The web pages dedicated to the service have a level of conformity with WCAG 2.1 or WCAG 2.0 requirements as indicated in the relative declaration of conformity of the siteThere are no architectural barriers.The accessible entrance of via Balbi 5 is located in Salita di Pietraminuta, the alleyway that separates ÃÛÌÒTV Building from the Church of San Vittore (via Balbi 7). To access this entrance, it is necessary to ring the bell and wait for the porter to arrive.If you have problems accessing other buildings, you can report it to the porter's lodge at the contact details given on the page.To report an architectural barrier that prevents access to a University building, fill in the form on the Ateneo accessibile page. The web pages dedicated to the service have a level of conformity with WCAG 2.1 or WCAG 2.0 requirements as indicated in the relative declaration of conformity of the siteThere are no architectural barriers.The accessible entrance of via Balbi 5 is located in Salita di Pietraminuta, the alleyway that separates ÃÛÌÒTV Building from the Church of San Vittore (via Balbi 7). To access this entrance, it is necessary to ring the bell and wait for the porter to arrive.If you have problems accessing other buildings, you can report it to the porter's lodge at the contact details given on the page.To report an architectural barrier that prevents access to a University building, fill in the form on the Ateneo accessibile page. Complaints Complaint modalities Any reports or complaints may be addressed directly to the head of the office to which the report is addressed, at , to ÃÛÌÒTV Guarantor, according to the indications given on the page . Any reports or complaints may be addressed directly to the head of the office to which the report is addressed, at , to ÃÛÌÒTV Guarantor, according to the indications given on the page . Rights that users with disabilities can demand Service recipients can complain to the Administration in the same way as for the other types of service.In the absence of a response from the Administration, it is always possible to report to the Digital Ombudsman for digital services or to the National Authority for the Rights of Persons with Disabilities for architectural or sensory barriers. Service recipients can complain to the Administration in the same way as for the other types of service.In the absence of a response from the Administration, it is always possible to report to the Digital Ombudsman for digital services or to the National Authority for the Rights of Persons with Disabilities for architectural or sensory barriers. ÌýÌýBack to the main page of the Service Charter