Description The service ensures the proper management of the employment relationship of teaching and technical-administrative and managerial staff and the legal management of the careers of research assistants and financial management.The management of the employment relationship for teaching staff includes:recruitmentupdating of legal statusprocedures for authorising external appointmentsissuing of the matriculation formFor holders of research grant contracts:management of the employment relationship and contractual institutions (e.g. sick leave, maternity/paternity leave, ...)The management of the employment relationship for technical-administrative and managerial staff includes:recruitmentupdating of legal statusmanagement of attendancemanagement of ancillary remunerationissuance of authorisation to carry out external assignmentsissuance of matriculation formswelfare managementtrainingEconomic management includes updating of the economic position, settlement of skills and subsequent tax and contribution obligations.StakeholdersStaffRespondentsTeaching staff, research grant holders, technical-administrative staff and managers, candidates in competitive proceduresProvision methodsThe service is provided by the Personnel Area for legal aspects and by the Resources and Budget Area for payments.The service is accessible through the channels of the relevant offices at the times indicated on the relevant pages.The service is accessible through the channels of the relevant offices at the times indicated on the relevant pages. Performance Legal management of the employment relationship RecruitmentThe service is available to candidates taking part in competitive procedures.Competitions for teaching staffReference officePersonnel areaTeaching staff serviceResponsible personWebsite/competitionsCompetitions for research fellowsReference officePersonnel areaTeaching staff serviceResponsible personWebsitehttps://unige.en/concorsiCompetitions for technical-administrative and managerial staffReference officePersonnel areaTechnical-administrative staff serviceResponsible personWebsite/concorsiÌýCareer managementThe service is available to teaching staff, research fellows, technical-administrative staff and managers.Teaching staff and research fellowsReference officePersonnel areaTeaching staff serviceResponsible personWebsiteÌýTechnical-administrative staff and managementOffice of referencePersonnel areaTechnical-administrative staff serviceResponsible personWebsite RecruitmentThe service is available to candidates taking part in competitive procedures.Competitions for teaching staffReference officePersonnel areaTeaching staff serviceResponsible personWebsite/competitionsCompetitions for research fellowsReference officePersonnel areaTeaching staff serviceResponsible personWebsitehttps://unige.en/concorsiCompetitions for technical-administrative and managerial staffReference officePersonnel areaTechnical-administrative staff serviceResponsible personWebsite/concorsiÌýCareer managementThe service is available to teaching staff, research fellows, technical-administrative staff and managers.Teaching staff and research fellowsReference officePersonnel areaTeaching staff serviceResponsible personWebsiteÌýTechnical-administrative staff and managementOffice of referencePersonnel areaTechnical-administrative staff serviceResponsible personWebsite Economic management of the employment relationship EmolumentsThe service is available to teaching staff, research grant holders, technical-administrative staff and managers.Teaching staffReference officeResources and Budget AreaStaff Salary ServiceResponsible personWebsiteÌýTechnical-administrative staff and managementOffice of referenceResources and Budget AreaStaff Salary ServiceStaff compensation departmentWebsiteÌýMission reimbursementThe service is available to teaching staff, research fellows, technical-administrative staff and managers.Teaching and technical-administrative staffSchool of Mathematical, Physical and Natural SciencesDepartment of Industrial Chemistry and Chemistry - DCCIReference officeDepartment of Industrial Chemistry and Chemistry - DCCIResponsible personWebsiteÌýDepartment of Physics - DIFIReference OfficeDepartment of Physics - DIFIResponsible personWebsiteÌýDepartment of Mathematics - DIMAReference OfficeDepartment of Mathematics - DIMASupervisorWebsiteÌýDepartment of Earth, Environmental and Life Sciences - DISTAVReference OfficeDepartment of Earth, Environmental and Life Sciences - DISTAVResponsible personWebsiteÌýSchool of Medical and Pharmaceutical SciencesDepartment of Pharmacy - DIFARReference OfficeDepartment of Pharmacy - DIFARResponsible personWebsiteÌýDepartment of Internal Medicine and Medical Specialties - DIMIReference OfficeDepartment of Internal Medicine and Medical Specialties - DIMIDepartment HeadÌýResponsible for ResearchWebsiteÌýDepartment of Experimental Medicine - DIMESReference OfficeDepartment of Experimental Medicine - DIMESResponsible personWebsiteÌýDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIReference officeDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIResponsible personWebsiteÌýDepartment of Integrated Surgical and Diagnostic Sciences - DISCReference OfficeDepartment of Integrated Surgical and Diagnostic Sciences - DISCResponsible personWebsiteÌýDepartment of Health Sciences - DISSALReference OfficeDepartment of Health Sciences - DISSALResponsible personWebsiteÌýSchool of Social SciencesDepartment of EconomicsReference OfficeDepartment of EconomicsResponsible personWebsiteÌýDepartment of LawReference OfficeDepartment of LawResponsible personWebsiteÌýDepartment of Education Sciences - DISFORReference OfficeDepartment of Education Sciences - DISFORResponsible personReference person for ResearchWebsiteÌýDepartment of Political Science and International Affairs - DiSPIReference OfficeDepartment of Political Science and International Affairs - DiSPIResponsible personWebsiteÌýSchool of HumanitiesDepartment of Antiquities, Philosophy and History - DAFISTReference OfficeDepartment of Antiquities, Philosophy and History - DAFISTResponsible personWebsiteÌýDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASReference OfficeDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASResponsible personWebsiteÌýDepartment of Modern Languages and CulturesReference OfficeDepartment of Modern Languages and CulturesResponsible personWebsiteÌýPolytechnic SchoolDepartment of Architecture and Design - DADReference OfficeDepartment of Architecture and Design - DADDepartment headResearch ManagerWebsiteÌýDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISReference OfficeDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISResponsible personReference person for researchWebsiteÌýDepartment of Civil, Chemical and Environmental Engineering - DICCAReference OfficeDepartment of Civil, Chemical and Environmental Engineering - DICCADepartment HeadWebsiteÌýDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEReference OfficeDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEDepartment HeadReference personWebsiteÌýDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENReference OfficeDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENDepartment HeadResearch ManagerWebsiteÌýCentresCentre for Territorial Athenaeum Services (CeSAT)Office of referenceCentre for Territorial Athenaeum Services (CeSAT)Responsible personWebsiteÌýService Centre for the Hanbury Botanic Gardens (GBH&HBG)Reference officeService Centre for the Hanbury Botanic Gardens (GBH&HBG)ManagerWebsiteÌýUniversity Service Centre for Simulation and Advanced Training - SIMAVReference OfficeUniversity Service Centre for Simulation and Advanced Training - SIMAVDirectorWebsiteÌýItalian Centre of Excellence on Logistics, Transport and Infrastructure - CIELIReference OfficeItalian Centre of Excellence on Logistics, Transport and Infrastructure - CIELIResponsible personWebsiteÌýGeneral DirectorateDirectorate AreasReference OfficeResources and Budget AreaStaff Compensation ServiceStaff Compensation ServiceWebsiteÌý EmolumentsThe service is available to teaching staff, research grant holders, technical-administrative staff and managers.Teaching staffReference officeResources and Budget AreaStaff Salary ServiceResponsible personWebsiteÌýTechnical-administrative staff and managementOffice of referenceResources and Budget AreaStaff Salary ServiceStaff compensation departmentWebsiteÌýMission reimbursementThe service is available to teaching staff, research fellows, technical-administrative staff and managers.Teaching and technical-administrative staffSchool of Mathematical, Physical and Natural SciencesDepartment of Industrial Chemistry and Chemistry - DCCIReference officeDepartment of Industrial Chemistry and Chemistry - DCCIResponsible personWebsiteÌýDepartment of Physics - DIFIReference OfficeDepartment of Physics - DIFIResponsible personWebsiteÌýDepartment of Mathematics - DIMAReference OfficeDepartment of Mathematics - DIMASupervisorWebsiteÌýDepartment of Earth, Environmental and Life Sciences - DISTAVReference OfficeDepartment of Earth, Environmental and Life Sciences - DISTAVResponsible personWebsiteÌýSchool of Medical and Pharmaceutical SciencesDepartment of Pharmacy - DIFARReference OfficeDepartment of Pharmacy - DIFARResponsible personWebsiteÌýDepartment of Internal Medicine and Medical Specialties - DIMIReference OfficeDepartment of Internal Medicine and Medical Specialties - DIMIDepartment HeadÌýResponsible for ResearchWebsiteÌýDepartment of Experimental Medicine - DIMESReference OfficeDepartment of Experimental Medicine - DIMESResponsible personWebsiteÌýDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIReference officeDepartment of neuroscience, rehabilitation, ophthalmology, genetics and maternal-infantile sciences - DINOGMIResponsible personWebsiteÌýDepartment of Integrated Surgical and Diagnostic Sciences - DISCReference OfficeDepartment of Integrated Surgical and Diagnostic Sciences - DISCResponsible personWebsiteÌýDepartment of Health Sciences - DISSALReference OfficeDepartment of Health Sciences - DISSALResponsible personWebsiteÌýSchool of Social SciencesDepartment of EconomicsReference OfficeDepartment of EconomicsResponsible personWebsiteÌýDepartment of LawReference OfficeDepartment of LawResponsible personWebsiteÌýDepartment of Education Sciences - DISFORReference OfficeDepartment of Education Sciences - DISFORResponsible personReference person for ResearchWebsiteÌýDepartment of Political Science and International Affairs - DiSPIReference OfficeDepartment of Political Science and International Affairs - DiSPIResponsible personWebsiteÌýSchool of HumanitiesDepartment of Antiquities, Philosophy and History - DAFISTReference OfficeDepartment of Antiquities, Philosophy and History - DAFISTResponsible personWebsiteÌýDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASReference OfficeDepartment of Italianistics, Romanistics, Antiquities, Arts and Performing Arts - DIRAASResponsible personWebsiteÌýDepartment of Modern Languages and CulturesReference OfficeDepartment of Modern Languages and CulturesResponsible personWebsiteÌýPolytechnic SchoolDepartment of Architecture and Design - DADReference OfficeDepartment of Architecture and Design - DADDepartment headResearch ManagerWebsiteÌýDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISReference OfficeDepartment of Informatics, Bioengineering, Robotics and Systems Engineering - DIBRISResponsible personReference person for researchWebsiteÌýDepartment of Civil, Chemical and Environmental Engineering - DICCAReference OfficeDepartment of Civil, Chemical and Environmental Engineering - DICCADepartment HeadWebsiteÌýDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEReference OfficeDepartment of Mechanical, Energetic, Managerial and Transport Engineering - DIMEDepartment HeadReference personWebsiteÌýDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENReference OfficeDepartment of Naval, Electrical, Electronics and Telecommunications Engineering - DITENDepartment HeadResearch ManagerWebsiteÌýCentresCentre for Territorial Athenaeum Services (CeSAT)Office of referenceCentre for Territorial Athenaeum Services (CeSAT)Responsible personWebsiteÌýService Centre for the Hanbury Botanic Gardens (GBH&HBG)Reference officeService Centre for the Hanbury Botanic Gardens (GBH&HBG)ManagerWebsiteÌýUniversity Service Centre for Simulation and Advanced Training - SIMAVReference OfficeUniversity Service Centre for Simulation and Advanced Training - SIMAVDirectorWebsiteÌýItalian Centre of Excellence on Logistics, Transport and Infrastructure - CIELIReference OfficeItalian Centre of Excellence on Logistics, Transport and Infrastructure - CIELIResponsible personWebsiteÌýGeneral DirectorateDirectorate AreasReference OfficeResources and Budget AreaStaff Compensation ServiceStaff Compensation ServiceWebsiteÌý Welfare The service is available to technical-administrative staffReference officePersonnel areaTechnical-administrative staff serviceStaff ManagerWebsite The service is available to technical-administrative staffReference officePersonnel areaTechnical-administrative staff serviceStaff ManagerWebsite Training of technical-administrative staff The service is available to technical-administrative and managerial staff.Reference officePersonnel areaTechnical-administrative staff serviceStaff ManagerWebsite The service is available to technical-administrative and managerial staff.Reference officePersonnel areaTechnical-administrative staff serviceStaff ManagerWebsite Quality Indicators and Standards Indicators IndicatorsIndicatorsValueAccessibilityChannels available to access the servicePhysical access Telephone E- mail Microsoft Teams WebsitePhysical accessmail Microsoft Teams Web siteTimelinessMaximum response time for taking requests via e-mail2 working daysAverage time for service deliveryThe average time varies according to the type and complexity of the service and in any case the service is delivered in compliance with the terms that may be envisaged by the Regulation on administrative procedures, right of access to administrative documents, simple and generalised civic accessTransparencyManner of publishing useful informationPublication in a timely manner on the websiteEffectivenessSatisfaction of teaching staff with the management of the legal employment relationship (scale 1/6)4,94ÌýSatisfaction of teaching staff for the economic management of the employment relationship (scale 1/6)4.82ÌýSatisfaction of technical-administrative staff for the legal management of the employment relationship (scale 1/6)4.92ÌýSatisfaction of technical-administrative staff with the economic management of the employment relationship (scale 1/6)4.79ÌýSatisfaction of technical-administrative staff for welfare services (scale 1/6)4.79ÌýSatisfaction of technical-administrative staff for staff training (scale 1/6)3.75 IndicatorsIndicatorsValueAccessibilityChannels available to access the servicePhysical access Telephone E- mail Microsoft Teams WebsitePhysical accessmail Microsoft Teams Web siteTimelinessMaximum response time for taking requests via e-mail2 working daysAverage time for service deliveryThe average time varies according to the type and complexity of the service and in any case the service is delivered in compliance with the terms that may be envisaged by the Regulation on administrative procedures, right of access to administrative documents, simple and generalised civic accessTransparencyManner of publishing useful informationPublication in a timely manner on the websiteEffectivenessSatisfaction of teaching staff with the management of the legal employment relationship (scale 1/6)4,94ÌýSatisfaction of teaching staff for the economic management of the employment relationship (scale 1/6)4.82ÌýSatisfaction of technical-administrative staff for the legal management of the employment relationship (scale 1/6)4.92ÌýSatisfaction of technical-administrative staff with the economic management of the employment relationship (scale 1/6)4.79ÌýSatisfaction of technical-administrative staff for welfare services (scale 1/6)4.79ÌýSatisfaction of technical-administrative staff for staff training (scale 1/6)3.75 Service quality levels provided with regard to the effective accessibility of services for people with disabilities The web pages dedicated to the service are compliant with WCAG 2.1 or WCAG 2.0 requirements as indicated in the relative declaration of conformity of the site.If you have any problems accessing the building at Via Balbi, 5, you can notify the concierge at the contact details indicated on the page.The Recruitment and Mobility of Lecturers and the Recruitment and Mobility of Technical-Administrative Staff sectors are not fully accessible. For specific needs or access problems, you can contact the offices at the contact details indicated, in order to agree on alternative ways of providing the service or appointments at accessible premisesThe accessible entrance at Via Balbi 5 is located in Salita di Pietraminuta, the alleyway that separates ÃÛÌÒTV Building from the Church of San Vittore (Via Balbi 7). To access this entrance, you must ring the doorbell and wait for the doorman to arrive.To report an architectural barrier that prevents access to a University building, you can fill in the form on the page Ateneo accessibile. The web pages dedicated to the service are compliant with WCAG 2.1 or WCAG 2.0 requirements as indicated in the relative declaration of conformity of the site.If you have any problems accessing the building at Via Balbi, 5, you can notify the concierge at the contact details indicated on the page.The Recruitment and Mobility of Lecturers and the Recruitment and Mobility of Technical-Administrative Staff sectors are not fully accessible. For specific needs or access problems, you can contact the offices at the contact details indicated, in order to agree on alternative ways of providing the service or appointments at accessible premisesThe accessible entrance at Via Balbi 5 is located in Salita di Pietraminuta, the alleyway that separates ÃÛÌÒTV Building from the Church of San Vittore (Via Balbi 7). To access this entrance, you must ring the doorbell and wait for the doorman to arrive.To report an architectural barrier that prevents access to a University building, you can fill in the form on the page Ateneo accessibile. Complaints Complaint modalities Any reports or complaints may be addressed directly to the head of the office to which the report is addressed, at , to ÃÛÌÒTV Guarantor, according to the indications on the page . Any reports or complaints may be addressed directly to the head of the office to which the report is addressed, at , to ÃÛÌÒTV Guarantor, according to the indications on the page . Rights that users with disabilities can demand Service recipients may complain to the Administration in the same way as for the other types of service.In the absence of a response from the Administration, it is always possible to report to the Digital Ombudsman for digital services or to the National Rights Authority for people with disabilities for architectural or sensory barriersÌý Service recipients may complain to the Administration in the same way as for the other types of service.In the absence of a response from the Administration, it is always possible to report to the Digital Ombudsman for digital services or to the National Rights Authority for people with disabilities for architectural or sensory barriersÌý ÌýÌýBack to the main page of the Service Charter